Categories
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Welcome to Donorfy Support
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Getting Started
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Video overviews and Deep Dives
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FAQs and Error Messages
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Donorfy CRM - Configuration, User Management and Security Settings
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Donorfy CRM - Your Constituents
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Reporting on your Data - Lists and Dashboard Analysis
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Fundraising
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Online Donations
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Financial Management - Processing
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Financial Management - Regular Payments
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Financial Management - Accounts: accounting software systems / Gift Aid claim processes
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Data Management - Import / Export / Update / Delete
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Automation - Triggers & Saving emails to Timelines
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Integrations - Email / Events / Forms / System Utilities (inc OnlineFundraising)
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Integrations - Social and Fundraising
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Developers - API
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News
Promoted articles
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Constituent Panel, Timeline or Lists not Displayed Properly
Very occasionally screens in Donorfy may not display properly - For example: The constituent profile may not be aligned correctly Constituent details panels may be missing or be blank Dashboard tiles may not be displaying Your browser stores som...
Ben Brett -
New giving stats and Lists update released - May 2021
Constituent giving stats have been given a major overhaul in a Donorfy update - 3rd May 2021. It now provides a lot more information about the gift income you receive from your constituents. Due to the extent of the changes, it will also affect a ...
Robin Fisk -
Where to find support
The Donorfy Knowledge Base – a fully searchable guide to all things Donorfy. If you find the answer in here to your support request, then please do update your support request - you can easily update and close support requests via the online porta...
Graham Bell