Promoted articles
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Mailchimp Integration Sync Failure - October 2024
Issue: We are aware that the sync from Donorfy to Mailchimp is timing out. Date of notification: 30/09/2024 Description: The data sync to Mailchimp is currently failing in one of the following ways: Starts the process and completes straig...
Donorfy Support - Graham -
Eventbrite's better Checkout Experience and your Donorfy
Eventbrite's better checkout experience aims to reduce ticket sales friction for buyers, increase conversion rates, and provide better information for sellers about those attending. According to Eventbrite's analysis, this resulted in x2 ticket sa...
Donorfy Support - Graham -
Where to find support
The Donorfy Knowledge Base – a fully searchable guide to all things Donorfy. If you find the answer in here to your support request, then please do update your support request - you can easily update and close support requests via the online porta...
Donorfy Support - Graham -
Increase in Card Testing - Online Fraud
Unfortunately, cyber fraudsters like to use pages where there is a transactional form to test cards, where they typically put through a low-value amount to see if the transaction will be processed. We continue to bolster our defences against this,...
Donorfy Support - Graham -
Product Updates
Keep up to date with all that is new in Donorfy, along with updates and additions to the Knowledge Base, please click on the links below: Latest updates to Donorfy: Product Updates Latest updates to the Knowledge Base: Updated and new Knowled...
Donorfy Support - Graham