Reassigning a Transaction

Follow

Reassigning a transaction allows you to assign an anonymous donation to a constituent - e.g. if you find out who gave a donation - see this article for more information.

You can also

  • Move transactions between constituents - e.g. if a transaction had been entered against the wrong constituent, or
  • Make a donation anonymous - e.g. if a transaction was incorrectly linked to a constituent

Follow these steps

  • Find the transaction on the constituents timeline and view its details - from the manage menu choose reassign

mceclip2.png

 

 

  • To make the transaction anonymous more the make anonymous switch to yes and press reassign

mceclip1.png

 

  • To assign the transaction to a different constituent press the Find Constituent button and find the constituent, make sure that the make anonymous switch is set to no and press reassign 

 

Comments

0 comments
Please sign in to leave a comment.
Powered by Zendesk