Viewing the donations that were made via your website

When donations are made via a Donorfy form, a web widget or donation page created for a campaign they are automatically processed and the details are added to Donorfy.

For Donations made via a Donorfy Form

To see more detail click on the + next to the Forms menu and then click on History - you can filter the list to show submissions for selected form(s) and/or campaign(s)

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For Donations made via a Web Widget or Donation Page

To see more detail click on the + next to the Financial menu and then click on Online Donations

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This will display three tabs

  • To be Resolved - these are any items that require your attention
  • History - shows details of the updates that have happened over the last 30 days
  • Security - allows you to manage rules to block malicious submissions - see this article for more information
  • Errors & Info - shows any errors that have occurred with online activities such as donations, sign ups, integration syncs

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It is possible to be notified about new errors. Your web developer will need to catch the response error, log it to Google Analytics, and then set up a custom email alert there.

 

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