NOTE: the integration uses the GoCardless API. Please check their website for availability of the API for your organisation. It may not be available on certain price plans - this beyond Donorfy's control.
You can connect Donorfy to GoCardless to allow you to collect recurring payments by paid by direct debit, to create the link follow these steps
- In Settings search for GoCardless connect - then press the Connect to GoCardless button
- You will be taken to the GoCardless account setup page - if you already have a GoCardless account sign in to it - otherwise create a GoCardless account
After completing the GoCardless forms you will be returned to Donorfy - you can now set up a web widget to allow donors to make recurring donation by direct debit - see this article for more information
Is there any information about pre-existing DDs already on GoCardless and if they can be set up to automatically connect?
I've raised a support ticket for you.
Graham can you open a similar ticket for us as well.