Managing Facebook Fundraisers, Donate Buttons and Donations

Managing Fundraisers and Donate Buttons

You can view the specific Donate Buttons and Fundraisers from which donors have made their donations in Integrations | Facebook Giving Tools | Fundraisers and Donate Buttons tab. Expand the Fundraiser/Button by clicking on it:

mceclip0.png

Clicking on the Fundraiser/Button hyperlink will navigate you to that Fundraiser/Button in Facebook or Instagram.

You may wish to edit the Fundraiser/Button in order to:

  • specify the target
  • change the attribution of past and future donations away from the defaults

To do that, click on the Edit button - a form will open up enabling these to be edited. If you change the attribution of the donation you are given the option of changing prior donations against that Fundraiser / Button, or leaving them alone so that only future transactions use the new codes.

View Donations from Fundraisers and Donate Buttons

A list of donations made via the Fundraiser or Button is available.
mceclip1.png

Clicking on the description takes you to the donor constituent record.

Reassign a Fundraiser to another constituent

It is possible that you wish to "move" or reassign a fundraising page from one constituent to another. It may have been associated with the wrong constituent for example. To do that:

mceclip1.png

  1. Find the constituent who currently owns that Fundraiser
  2. On the Constituent Profile, find the Fundraising Pages panel, and click the Reassign button.

Note - this can only be done on the latest Fundraising Page (JustGiving), Fundraiser or Donate Button (Facebook).

Lists of Fundraisers and Donate Buttons

You can create Lists based on Fundraising Pages. Fundraising Pages in Donorfy is a catch-all term covering the Fundraising Pages created by the JustGiving integration, and Fundraisers and Donate Buttons from the Facebook Giving Tools integration.

mceclip2.png

 

Have more questions? Submit a request

Comments

Powered by Zendesk