The reasons used in Donorfy are based on error and cancel codes provided by OnlineFundraising.
Error Reasons
| Donorfy Reason | PaymentMethod GatewayErrorCode | Subscription ErrorCode |
PaymentMethod ErrorCode |
| Wrong Reg, Account | 230940 | ||
| Invalid CPR | 230945 | ||
| Expired card | 100002 | 200004 | |
| Failed card | 100002 | 200005 |
Cancel Reasons
| Donorfy Reason | Subscription CancelCode | Subscription ErrorCode |
PaymentMethod ErrorCode |
| Subscription expired due to defined expiration date | 100103 | ||
| Mandate cancelled by debitor | 100101 | 200101 | |
| Mandate cancelled by creditor | 100101 | 200102 |
Other
If the cancel / error codes do not match any of the above then they fall back to the following reasons. More details about these descriptions can be found in the OnlineFundraising Wiki (https://fundraisingbureauet.atlassian.net/wiki/spaces/OFpublic/pages/375095320/Error+and+Cancel+Codes
1) If the GatewayErrorDescription on the Payment Method has value then that is used as the reason.
2) Otherwise if CancelDescription on the Payment Method has value then that is used.
3) Otherwise "By Request" is used.
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