Where to find support


The Donorfy Knowledge Base – a fully searchable guide to all things Donorfy. If you find the answer in here to your support request, then please do update your support request - you can easily update and close support requests via the online portal - How to review and check the status of Support Requests

Common articles:

Donorfy Chat – a fantastic collection of people with Fundraising and Donorfy in common – all of whom will be willing to share advice and best practices as to how various things can be achieved with Donorfy. Our super partners also hang out here and often provide their expertise with comments too. There is also a specific Donorfy Chat for Denmark too!

YouTube – From getting started and information videos to getting deeper guides, all of which are a really good watch.

The Donorfy website – Pricing and feature requests are located on our website www.donorfy.com also on the website is all of the data protection, privacy policy, etc all of which can be found in the website footers.


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