Where to find support


The Donorfy Knowledge Base – a fully searchable guide to all things Donorfy. If you find the answer in here to your support request, then please do update your support request - you can easily update and close support requests via the online portal - How to review and check the status of Support Requests

Common articles:

Donorfy Academy - there is a wealth of training materials readily available online or to sign up to. Browse the resources here: Academy Resources 

The Donorfy Academy is availability is detailed here.

YouTube – From getting started and information videos to getting deeper guides, all of which are a really good watch.

Donorfy Chat – a fantastic collection of people with Fundraising and Donorfy in common – all of whom will be willing to share advice and best practices as to how various things can be achieved with Donorfy. Our super partners also hang out here and often provide their expertise with comments too.
There is also a specific Donorfy Chat for Denmark too!

Please note that Donorfy Chat is not the forum to post techical issues with your Donorfy - these should be submitted to the Support Team via this page.


The Donorfy website – Pricing and information related to data protection, privacy, etc, is located on our website www.donorfy.com 


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