Online donations

  • Online giving options with Donorfy

    Donorfy offers various ways for you to collect donations online with the benefit of them being added directly into your Donorfy database - donation forms & widgets (cards and direct debits) and campaign pages (cards only). Accepting Direct Debits ...

    Robin Fisk
  • Viewing the donations that were made via your website

    When donations are made via a Donorfy form, a web widget or donation page created for a campaign they are automatically processed and the details are added to Donorfy. For Donations made via a Donorfy Form To see more detail click on the + next to...

    Ben Brett

Security

  • Form & Web Widget Security

    We monitor requests made to web widgets and forms to try and  Identify and block suspicious requests Block automated form submissions - i.e. submissions from spambots   Identify and Blocking Suspicious Requests If the pattern of requests from a ...

    Ben Brett
  • Transactions Marked as High Fraud Risk by Stripe

    If you start to notice transactions in your Stripe dashboard which are blocked as being fraudulent it could be that fraudsters are trying to use your donation page for card testing - which means they're testing whether credit card details they hav...

    Ben Brett

Web Widgets

  • Web Widgets

      Web widgets are a kind of easy API for web designers, making it possible for them build and embed completely customisable giving pages on to your website, using the popular Stripe (for payment cards) and GoCardless (for Direct Debits) payment g...

    Robin Fisk
  • Web Widgets Donations and Existing Constituents

    If someone makes a donation via a Donorfy web widget or a campaign donation page Donorfy will try and match the donation to your existing constituents. The matching process uses the same approach that we use for duplicate checking see 'How the che...

    Ben Brett
  • Allowing Purposes in Web Widgets 

    Donorfy's Web Widgets allow you to add allowed or blocked Purposes to Constituent Profiles added or updated via a Web Widget - to use this feature you need to make some changes to the HTML generated for the Web Widget. The details of the allowed o...

    Ben Brett
  • Web designer or developer's guide to implementing the web widgets

    This guide is designed for web developers and web designers.   How Donorfy web widgets work A web widget is HTML code that can be embedded into most modern websites to enable online donations to be collected. Donorfy provides two kinds of web wid...

    Robin Fisk
  • Using Tags with Web Widgets

    Donorfy Web Widgets allow you to add active or blocked tags to constituents added or updated via a web widget - to use this feature you need to make some changes to the HTML generated for the web widget. The details of the active or blocked tags y...

    Ben Brett
  • Automatically Sending Acknowledgements for Online Donations

    You can set up your web widgets and campaign donation pages to automatically send an email when the donation is received - if you decide not automatically send the acknowledgment emails the emails will be queued up for you to send later - see Send...

    Ben Brett
See all 9 articles

Campaign Donation Pages

  • Campaign Donation Page

    This option is available in the both Donorfy Essentials and Professional plans  You can create a page that will allow you take one off or recurring donations for your campaign - these pages are hosted by Donorfy so you don't need to make any chang...

    Ben Brett

Stripe

  • IMPORTANT - Stripe Web Widgets: Action Required before 12th September 2019 for SCA

    As you may know, Strong Customer Authentication comes into effect for all online card purchases on 12th September. Urgent action is required to ensure that your Stripe Web Widget-enabled donation forms comply. If your website contains page(s) usin...

    Robin Fisk
  • Updating Your Web Widgets to Use Strong Customer Authentication (SCA)

    If you have any Stripe Web Widgets created prior to 12th September 2019, they will need to be updated to include the Strong Customer Authentication (SCA) compliance code. The following article provides the information and steps on how to do this. ...

    Ben Brett
  • Connecting to Stripe

    You can connect Donorfy to Stripe to allow you to collect one-off or recurring payments by paid by credit or debit card. You don’t need an existing Stripe account as you can create one as part of linking Donorfy to Stripe, to create the link follo...

    Ben Brett
  • Creating a Stripe Payment Card Donations Web Widget

    This option is available in the Donorfy Professional plan but not the Essentials plan This web widget allows you to add functionality to your website to take one off or recurring payment card donations. A web widget comprises HTML code which you w...

    Ben Brett
  • Using reCaptcha with your Stripe Web Widgets

    You can set up your Stripe web widgets to use Google reCaptcha v3 - reCaptcha helps prevent fraudsters from using your Stripe web widgets for card testing. You can find out more about Google reCaptcha v3 here  These are the steps you need to follo...

    Ben Brett
  • Stripe Email Receipts

    If someone makes a donation using a credit or debit card you can set Stripe up to send a receipt to the email the address the donor provided - see this article for more information. In addition to the Stripe receipt you can also send an acknowled...

    Ben Brett
See all 10 articles

GoCardless

  • How to Setup and Take Donations using GoCardless

    GoCardless allows you to take recurring donations by direct debit - this is an overview of how it works You add a Web Widget to a page on your web site which allows people to sign up to make a regular donation - the recurring donation appears as ...

    Ben Brett
  • Connecting to GoCardless

    NOTE: the integration uses the GoCardless API. Please check their website for availability of the API for your organisation. It may not be available on certain price plans - this beyond Donorfy's control. You can connect Donorfy to GoCardless to a...

    Ben Brett
  • Creating a GoCardless Web Widget

    This web widget allows you to add functionality to your web site to allow people to make recurring donations via direct debit using Go Cardless A web widget comprises HTML code which you will add to a page on your web site to allow a donation to b...

    Ben Brett
  • Disconnecting from GoCardless

    If you want to stop collecting payments using GoCardless you can disconnect Donorfy from GoCardless - this is done as follows In Settings search for GoCardless Connect Press the Disconnect button Important  If you disconnect from GoCardles...

    Ben Brett
  • Using Your Own Notifications for GoCardless Direct Debits

    When you use GoCardless to collect payments for recurring payments the account holder will receive an emailed notification from GoCardless when: The Direct Debit mandate is set up, and Each payment is about to be taken. These notifications are d...

    Ben Brett
  • Example GoCardless Notifications

    If you want to send your own GoCardless notifications you can use these examples as a starting point for setting up your own notification documents - see this for more information Example Text for a New Recurring Payment Instruction Notification E...

    Ben Brett