Donorfy offers various ways for you to collect donations online with the benefit of them being added directly into your Donorfy database - donation forms & widgets (cards and direct debits) and campaign pages (cards only).   Accepting Direct Debit...

Robin Fisk

August 03, 2016 13:40

When donations are made via a Donorfy form, a web widget or donation page created for a campaign they are automatically processed and the details are added to Donorfy. For Donations made via a Donorfy Form To see more detail click on the + next to...

Ben Brett

September 16, 2015 15:03

We monitor requests made to web widgets and forms to try and  Identify and block suspicious requests Block automated form submissions - i.e. submissions from spambots   Identify and Blocking Suspicious Requests If the pattern of requests from a ...

Ben Brett

January 28, 2020 11:49

If you start to notice transactions in your Stripe dashboard which are blocked as being fraudulent it could be that fraudsters are trying to use your donation page for card testing - which means they're testing whether credit card details they hav...

Ben Brett

December 03, 2018 17:05

  Web widgets are a kind of easy API for web designers, making it possible for them build and embed completely customisable giving pages on to your website, using the popular Stripe (for payment cards) and GoCardless (for Direct Debits) payment g...

Robin Fisk

December 06, 2018 13:40

If someone makes a donation via a Donorfy web widget or a campaign donation page Donorfy will try and match the donation to your existing constituents. The matching process uses the same approach that we use for duplicate checking see 'How the che...

Ben Brett

December 15, 2016 14:28

Donorfy's Web Widgets allow you to add allowed or blocked Purposes to Constituent Profiles added or updated via a Web Widget - to use this feature you need to make some changes to the HTML generated for the Web Widget. The details of the allowed o...

Ben Brett

May 01, 2020 09:49

This guide is designed for web developers and web designers.   How Donorfy web widgets work A web widget is HTML code that can be embedded into most modern websites to enable online donations to be collected. Donorfy provides two kinds of web wid...

Robin Fisk

February 02, 2017 09:57

Donorfy Web Widgets allow you to add active or blocked tags to constituents added or updated via a web widget - to use this feature you need to make some changes to the HTML generated for the web widget. The details of the active or blocked tags y...

Ben Brett

August 31, 2016 15:13

You can set up your Web Widgets, Donation Forms or Campaign Donation Pages to automatically send an email when the donation is received - if you decide not automatically send the acknowledgement emails the emails will be queued up for you to send ...

Ben Brett

September 18, 2018 14:47

This option is available in the both Donorfy Essentials and Professional plans  You can create a page that will allow you take one off or recurring donations for your campaign - these pages are hosted by Donorfy so you don't need to make any chang...

Ben Brett

September 15, 2015 16:24

You can connect Donorfy to Stripe to allow you to collect one-off or recurring payments by paid by credit or debit card. You don’t need an existing Stripe account as you can create one as part of linking Donorfy to Stripe, to create the link follo...

Ben Brett

July 15, 2015 14:08

This option is available in the Donorfy Professional plan but not the Essentials plan This web widget allows you to add functionality to your website to take one off or recurring payment card donations. A web widget comprises HTML code which you w...

Ben Brett

May 11, 2015 14:39

You can set up your Stripe web widgets to use Google reCaptcha v3 - reCaptcha helps prevent fraudsters from using your Stripe web widgets for card testing. You can find out more about Google reCaptcha v3 here  These are the steps you need to follo...

Ben Brett

April 27, 2020 13:34

If someone makes a donation using a credit or debit card you can set Stripe up to send a receipt to the email the address the donor provided - see this article for more information. In addition to the Stripe receipt you can also send an acknowled...

Ben Brett

June 01, 2016 09:28

If you want to stop collecting payments using Stripe you can disconnect Donorfy from Stripe - this is done as follows In Settings search for Stripe Connect Press the Disconnect button Important  If you disconnect from Stripe any recurri...

Ben Brett

July 20, 2015 11:22

If you have received an error message in relation to a Stripe transaction on a donation page, then please check below for a possible solution:    ' Payment was not collected by the payment gateway - An unexpected error occurred - The statement des...

Graham Bell

October 07, 2019 11:54

GoCardless allows you to take recurring donations by direct debit - this is an overview of how it works You add a Web Widget to a page on your web site which allows people to sign up to make a regular donation - the recurring donation appears as ...

Ben Brett

August 10, 2015 15:51

NOTE: the integration uses the GoCardless API. Please check their website for availability of the API for your organisation. It may not be available on certain price plans - this beyond Donorfy's control. You can connect Donorfy to GoCardless to a...

Ben Brett

September 17, 2015 16:37

This web widget allows you to add functionality to your web site to allow people to make recurring donations via direct debit using Go Cardless A web widget comprises HTML code which you will add to a page on your web site to allow a donation to b...

Ben Brett

September 17, 2015 16:33

If you want to stop collecting payments using GoCardless you can disconnect Donorfy from GoCardless - this is done as follows In Settings search for GoCardless Connect Press the Disconnect button Important  If you disconnect from GoCardles...

Ben Brett

September 17, 2015 16:41

When you use GoCardless to collect payments for recurring payments the account holder will receive an emailed notification from GoCardless when: The Direct Debit mandate is set up, and Each payment is about to be taken. These notifications are d...

Ben Brett

March 14, 2019 11:07

If you want to send your own GoCardless notifications you can use these examples as a starting point for setting up your own notification documents - see this for more information Example Text for a New Recurring Payment Instruction Notification E...

Ben Brett

March 25, 2019 09:54