JustGiving

  • How do I change my JustGiving username or password in Donorfy?

    To change your username/password for Justgiving you can easily overtype the details within the boxes by clicking into and amending each one in turn.  It is important not to use any autofill options that your website browser is presenting as these...

    Graham Bell
  • JustGiving - how to sync newly added constituents to MailChimp

    Any new constituents added via JustGiving will have their Channels and Purposes set as below and will not automatically be added to your Constituent List used to sync with MailChimp: Channels: All set as undefined Purposes: any opted into will be...

    Graham Bell
  • JustGiving - Charity Challenges

    JustGiving has been providing a number of charity challenges held both virtually and live-action - most recent challenge examples have been 2.6 Challenge, 5K May (Run for Heroes), and Captain Tom 100 (Macmillan Cancer Support). These challenges ar...

    Graham Bell
  • JustGiving integration overview

    What does the integration achieve? If you link Donorfy to JustGiving then Donorfy will retrieve the details of people who have raised money for you via JustGiving: both fundraisers and any donors who elect not to be anonymous. Fundraising pages a...

    Mike Dillamore
  • How to link JustGiving and Donorfy

    NOTE: the integration uses JustGiving's Data API. Please check JustGiving's website for the availability of the Data API for your organisation. It may not be available on certain price plans - this is beyond Donorfy's control.   To allow Donorfy t...

    Mike Dillamore
  • Finding your JustGiving Charity ID

    To find your JustGiving charity ID you need to log into your charity account on JustGiving, then... Click on "Settings":   Then click on "Edit charity details":   Your charity ID is shown on that page:  

    Mike Dillamore
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Facebook Giving Tools

  • Introduction to the Facebook Giving Tools integration

    Facebook's giving tools enable verified nonprofits to collect donations within the Facebook and Instagram social networks.  It does this by enabling you (the nonprofit) to place Donate buttons in various locations around your Page and Posts. It al...

    Robin Fisk
  • Setting up the Facebook Giving Tools integration

    To set up the Facebook Giving Tools integration you need open Integrations > Facebook Giving Tools   Next, click on the Settings tab.     Default Mappings section Complete the mappings for each item: Purpose for Opt-insThe first option lets y...

    Robin Fisk
  • Importing the Multi-Day Transaction file from Facebook

    Exporting the data from Facebook Donation and Fundraiser / Button information appears in Donorfy as a result of you uploading the information that you must first export from Facebook, using the Multi-day Transaction Report, which you can find in t...

    Robin Fisk
  • Managing Facebook Fundraisers, Donate Buttons and Donations

    You can view the specific Donate Buttons and Fundraisers from which donors have made their donations in the Integrations > Facebook Giving Tools > Fundraisers and Donate Buttons tab.     A list of your Fundraiser and buttons will be displayed, al...

    Robin Fisk
  • How to Message your Fundraisers

    For each type of fundraiser - e.g. Birthday Fundraiser - you can set up different types of messages - e.g. you could decide on the following 3 messages Thank you for setting up a page - which would be sent when the page is setup Hints & Tips for ...

    Ben Brett
  • Facebook Giving Tools FAQs

    Q: Why isn't a new Fundraiser showing up in the Fundraisers and Donate Buttons table? A: We only get information about a Fundraiser or Button once it has got its first donation.   Q: I receive an error message when I uploaded my data "The checking...

    Robin Fisk

Text Giving

  • Donr

    This integration will require the API option - to activate the API option please contact Donorfy Support.    Donr is a Text Giving platform for charities, enabling them to take donations by text message. Donr has partnered with Donorfy to deliver ...

    Graham Bell

Virgin Money Giving

  • Introduction to the Virgin Money Giving integration

    By integrating Virgin Money Giving with Donorfy you will be able to see donors' donations and fundraising in Donorfy, contributing to the 360-degree view of each constituent that Donorfy provides. This integration is available in both the Essentia...

    Mike Dillamore
  • Setting up the Virgin Money Giving integration

    To set up the Virgin Money Giving integration you need to go to Integrations > Virgin Money Giving   Next, click on the Settings tab.   Default Mappings section Complete the mappings for each item: Purpose for Opt-ins The first option lets you...

    Mike Dillamore
  • Importing Donation and Payment Report files from Virgin Money Giving

    Exporting the data from Virgin Money Giving Donation and fundraising page information appears in Donorfy as a result of you uploading the information that you must first export from Virgin Money Giving using the Donation Report or Payment Report. ...

    Mike Dillamore
  • Managing Fundraising Pages for Virgin Money Giving

    Managing Fundraising Pages You can view the specific fundraising pages from which donors have made their donations in Integrations | Virgin Money Giving | Fundraising Pages tab. Expand the fundraising page by clicking on it: Clicking on the fundr...

    Mike Dillamore