Recurring Payment Instructions (RPIs)

  • Overview of Recurring Donations and Memberships Fee Collection

      Donorfy automatically does most of the work to collect recurring payments that are paid via GoCardless or Stripe, you only have to deal with the exceptions - e.g. if a payment fails contacting a donor to resolve a problem. If you use a different...

    Ben Brett
  • Adding a new Recurring Payment Instruction (RPI)

    The following process shows how to create a new Recurring Payment Instruction (RPI) for a constituent from within a constituent's profile. Note: New RPIs can also be created by web widgets for payments you will collect by Stripe or GoCardless i...

    Ben Brett
  • Linking a Beneficiary to a Transaction or Recurring Payment Instruction

    If you have a membership or friends scheme where one constituent can gift or pay for membership for another constituent who gets the benefits you can set up the Recurring Payment Instruction (RPI) or Transaction that pays for the membership to sho...

    Ben Brett
  • Pause an RPI

    Donorfy RPIs offer a pause facility. You can access this from the RPI itself as follows: Click on the orange Manage button Next, click on the Pause option​ Complete the details being requested and click Pause Instruction​ You will then see that ...

    Graham Bell
  • Increasing an RPI (RPI Upgrade)

    If a supporter wants to increase their regular donation you can opt to 'upgrade' their RPI. This adds a new allocation to their RPI and alters the total amount to be collected.  From within the constituent Timeline... Locate the RPI in question, ...

    Graham Bell
  • Cancelling a Recurring Payment Instruction

    There are two ways that you can be notified of a constituent’s intent to cancel their recurring payment instruction (RPI) - one is via their bank - which will come through to you as a report from your EFT software. The other is that they will cont...

    Ben Brett
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Electronic Fund Transfer (EFT)

  • Handling your own EFT using Donorfy

    Electronic Fund Transfer (EFT) is the process of collecting funds on a regular basis from your constituents’ accounts into yours. Typical uses are for regular donations and membership subscriptions. There are various forms of EFT including Direct ...

    Ben Brett
  • Setup a Collection Method for your EFT

    A collection method is the name you give to your EFT solution or service you are using - e.g. CAF Direct Debits - you can have as many collection methods as you need, to set up a collection method go to Settings, and from the dropdown list select ...

    Ben Brett
  • Exporting new RPIs for lodging with your EFT Institution

    Some types of EFT collection require you to send a file of instructions which are then lodged with supporters bank before payments can be collected. If your collection method needs a lodgement file you must: Go into Settings and open your collect...

    Ben Brett
  • Collecting & Reconciling Money paid by EFT

    In order to collect and reconcile money received by EFT a batch must be created comprising the payments that we expect to collect (e.g. by direct debit) or be paid (e.g. by standing order). You can create as many batches as you need - for example...

    Ben Brett
  • Reconciling Bank Statements to an EFT Batch

    If you can download a file containing the information from your bank statements you can use the file to match against transactions in an EFT batch. You need to prepare an Excel workbook containing the information from your bank - your Excel workbo...

    Ben Brett