• Where to find support

    The Donorfy Knowledge Base – a fully searchable guide to all things Donorfy. If you find the answer in here to your support request, then please do update your support request - you can easily update and close support requests via the online porta...

  • Increase in Card Testing - Online Fraud

    Unfortunately, cyber fraudsters like to use pages where there is a transactional form to test cards, where they typically put through a low-value amount to see if the transaction will be processed. We continue to bolster our defences against this,...

  • Eventbrite Integration updates

    Issue: Eventbrite have changed their checkout process which has resulted in some unforeseen issues with how ticket, buyer and attendee information is being added to Donorfy.   Date of notification: 13/06/2024 email sent to Donorfy users that use E...