General FAQs
- Keeping your organisation's information safe
- Donorfy Terms and Conditions, Privacy Notice and Direct Debit Guarantee
- Product Development and Feature Update Requests
- Excel doesn't display diacritics (accents) in download files
- Resetting your password / Forgotten your password
- Changing Your Username or Password
- Screen not Displayed Properly
- Dates are showing in US format (MM/dd/yyyy)
- Dates are showing in US format in Safari on the Mac
- How to Find Your API Key
- Donorfy Sign On Notification
- Copy Address to Clipboard
- Unexpected Items in Send to Donorfy Review List
- Fixing Problems with Dates