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General FAQs

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  • ★ Constituent Panel, Timeline or Lists not Displayed Properly
  • Keeping your organisation's information safe
  • Donorfy Terms and Conditions, Privacy Notice and Direct Debit Guarantee
  • Product Development and Feature Update Requests
  • Excel doesn't display diacritics (accents) in download files
  • Resetting your password / Forgotten your password
  • Changing Your Username or Password
  • Dates are showing in US format (MM/dd/yyyy)
  • Dates are showing in US format in Safari on the Mac
  • How to Find Your API Key
  • Donorfy Sign On Notification
  • Copy Address to Clipboard
  • Unexpected Items in Send to Donorfy Review List
  • Fixing Problems with Dates
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