Using Donorfy Support
Register to use Donorfy Support
To be able to contact Donorfy Support and benefit from extras such as reviewing past support requests, following up on support requests, and commenting or voting on Knowledge Base articles you will need to register. To do this you will need to: C...
How to Submit a Support Question
There are a number of different ways to submit a support request or locate a Knowledge Base article that may answer your question. Please ensure you have registered with Donorfy Support to get the best out of Support Desk. To do this please see t...
How to review and check the status of Support Requests
To view your requests, on the main Knowledge Base screen login to Donorfy Support and then click on the My Support Requests box. You will then be taken to your My Activies page. This will provide you with a list of questions you may have p...