• Introduction to Forms

    Donorfy Forms allows you to create web forms that can be filled in and submitted online. When a form is submitted it directly updates your Donorfy database with the information entered, according to the form's configuration. Examples of Forms that...

    Ben Brett
  • Creating and Editing Forms

    Creating a Form To create a form, go to Forms > Manage Forms and click on Add Form. You can then enter  Form Type - select from a number of ready-made form types: Donation Contact Us Volunteer Application Gift Aid Declaration Opt-in  Blank Form...

    Ben Brett
  • Available Form Elements

    Form Elements are added to your form to display different content and provide different functionality on your form - these are the available elements.   Form Content This element allows you to add text and images to your form - e.g. for the form h...

    Ben Brett
  • Apple Pay

    Donorfy Forms can accept donations and payments using Apple Pay - you need to connect your Donorfy to Stripe to use Apple Pay and then set up Apple Pay in your Stripe dashboard - this is done as follows Go to the Apple Pay page in your Stripe acc...

    Ben Brett
  • PayPal

    Donorfy Forms can accept donations and payments using PayPal. To take advantage of this you will need a PayPal merchant account for your organisation - note that this is different from a personal PayPal account. You can sign up for a merchant acc...

    Ben Brett
  • Google Pay & Microsoft Pay

    Donorfy Forms can accept donations and payments using both Google Pay & Microsoft Pay - you need to connect your Donorfy to Stripe to offer these ways of donating. On the Processing tab of the Donation element on your form(s) make sure that 'Allow...

    Ben Brett
  • Form Submissions, Statistics and History

    Form Submission When a form is submitted we will check that it looks like a legitimate form submission - see Form Security for more info - legitimate submissions will then be processed.  We will use the details on the form to try and link the form...

    Ben Brett
  • Form Appearance

    You can choose the colours, fonts, and style for the inputs & buttons used by your forms - to do this go to Forms | Branding and click on the Form Appearance tab. As shown in the example below as you change the form appearance the preview will upd...

    Ben Brett
  • Standalone Forms

    Giving Your Forms a Consistent Look and Feel To give your standalone forms the look and feel that is consistent with your website you can set up the header, footer, and content that will be shown surrounding them. To do this, go to Forms | Brandin...

    Robin Fisk
  • Form Security

    We monitor requests made to web widgets and forms to try and  Identify and block suspicious requests Block automated form submissions - i.e. submissions from spambots   Identify and Blocking Suspicious Requests If the pattern of requests from a ...

    Robin Fisk
  • Testing your Donorfy Form

    When testing your Donorfy Form or tweaking how it appears on your website it will require loading the Form multiple times, often in quick succession. This will most likely trigger our request monitoring algorithms and result in your request/s bein...

    Graham Bell
  • Example - a Gift Aid opt-in campaign

    You could be missing out on a lot of income if donors have not made Gift Aid Declarations. Here's how you can use Donorfy to identify them, get in touch with them and provide a simple online form so that they can make their GAD there and then. The...

    Robin Fisk
  • Forms Troubleshooting

    An error message appeared on screen when I tried to view the Form online This could be due to one of the reasons below. To see which one the error message is referring to there is a number shown in the bottom right (as highlighted by the box in ...

    Graham Bell
  • Form Error Messages

    If there is a problem when either a form is requested or submitted we display an error message - similar to one below - the message includes an error number as shown in the yellow box - the meaning of the error numbers are listed below 1 - Form ...

    Ben Brett