The sync to Mailchimp from Donorfy works as follows...   Constituent Details  The following data from Donorfy is used when updating Mailchimp: Email address Last Name First Name (last name and first name are held in Mailchimp merge fields). If a...

You can click through a short explainer presentation here or a 40 minute deep-dive video here: The link between Donorfy and Mailchimp allows you to Send constituents and optionally information about their tags and communication purposes from Don...

Within your Mailchimp account you can have many Mailchimp Audiences (formerly Lists). For example, you may have 3 audiences: those who have subscribed to the Newsletter those who want to hear about Volunteering opportunities those who want to hea...

NOTE: the integration uses Mailchimp's API. Please check their website for availability of the API for your organisation. It may not be available on certain price plans - this beyond Donorfy's control. Keep Donorfy and your Mailchimp audiences (fo...

  To establish the link between Donorfy and Mailchimp you will firstly need to generate a Mailchimp API key.  Please note, due to the way Mailchimp's API permissions work, the Mailchimp API key must be set up by a user within your Mailchimp accoun...

Once you have connected Mailchimp to Donorfy - see this article - you will now be able to choose which Mailchimp audiences (previously known as lists) you want to link Donorfy, as shown below.     Link you MailChimp Audience From within Integrat...

You can link Mailchimp to Donorfy so that when someone... Subscribes to a Mailchimp audience (formerly list), or Changes their preferences in Mailchimp, or  Unsubscribes from a Mailchimp audience  ... the Details in Donorfy are updated - the upd...

Link a Donorfy Campaign to a Mailchimp Campaign This allows you to see analytics from your Mailchimp alongside the analytics for the overall campaign include Mailchimp activity (open/clicks/unsubscribes) on constituents' timelines  The relations...

You can update a Mailchimp audience (formerly list) from one or more Constituent Lists - to do this you must either be an administrator in Donorfy or have 'Can Update Mailchimp' permission allowed under Data lists - see this article for more infor...

The main List that you use to sync data from Donorfy to Mailchimp may have been set up to only include those emails that have opted in (email = Yes (Green) ), so, how to unsubscribe those that have opted out in Donorfy in Mailchimp? There are two ...

View Details of Mailchimp Audiences a Constituent is Subscribed to  If an email address in the constituent's profile is subscribed to a Mailchimp audience an icon is shown to the right of the email address When you click on the icon information a...

Once you have linked Donorfy to Mailchimp (see this article) and linked your Donorfy Campaigns to a corresponding Mailchimp Campaign (see this article), you will be able to view the activity on a Constituent's Timeline. The timeline will provide a...

  Please note Depending on the plan you have with Mailchimp will determine what options are available to you – for information as to what is covered in their plans – see here for details Mailchimp supports a special campaign type that allows a s...

There will inevitably become a time when a record that has been featuring on your main Constituent List that is being used to sync to Mailchimp is archived for one reason or another or the constituent is now deceased.  If you just archive the reco...

Mailchimp has a feature for the setting of marketing permissions - this feature is enabled at Audience (formerly List) level and can be included on some subscriber forms, enabling the subscriber to opt into and out of the various permissions that ...

1. Can we create and send Mailchimp email campaigns from Donorfy? Traditional bulk email campaigns have to be created and sent in Mailchimp. The Donorfy-Mailchimp integration is mainly about keeping the Mailchimp Audience and Donorfy in sync. Howe...

My sync to Mailchimp looks like it has frozen or stalled This can happen where there has been a temporary disconnect from Mailchimp's API. You can restart the sync process by clicking on the Reset Sync button to the right of the Mailchimp Updates ...

If you have developed your own custom integrations with Mailchimp you need to be aware of how they might interact with Donorfy. The integration between Donorfy and Mailchimp uses 2 pieces of Mailchimp technology  API - the API is used by Donorfy...

If you are moving away from using Mailchimp, then you can disconnect the integrations as below. Before completing the following steps, you may wish to document the mappings that you have between Donorfy and Mailchimp form within Integrations > Mai...