• What does the Donorfy to Mailchimp sync do?

    The sync to MailChimp from Donorfy work as follows: Constituent Details  The following data from Donorfy is used when updating MailChimp: Email address Last Name First Name (last name and first name are held in MailChimp merge fields). Only one ...

    Graham Bell
  • Mailchimp integration overview

    You can click through a short explainer presentation here or a 40 minute deep-dive video here: The link between Donorfy and Mailchimp allows you to Send constituents and optionally information about their tags and communication purposes from Don...

    Robin Fisk
  • Moving to one Audience (List) in Mailchimp

    Within your Mailchimp account you can have many Mailchimp Audiences (formerly Lists). For example, you may have 3 audiences: those who have subscribed to the Newsletter those who want to hear about Volunteering opportunities those who want to hea...

    Robin Fisk
  • How to link Donorfy and Mailchimp

    NOTE: the integration uses Mailchimp's API. Please check their website for availability of the API for your organisation. It may not be available on certain price plans - this beyond Donorfy's control. Keep Donorfy and your Mailchimp audiences (fo...

    Robin Fisk
  • Step 1: Mailchimp integration - Configuration settings

      To establish the link between Donorfy and Mailchimp you will firstly need to generate a Mailchimp API key.  To generate your Mailchimp API key, sign in to your Mailchimp account. Click on the account options under your sign in name and select A...

    Ben Brett
  • Step 2: Mailchimp integration - Linking your audience to Donorfy

    Once you have connected Mailchimp to Donorfy - see this article - you will now be able to choose which Mailchimp audiences (previously known as lists) you want to link Donorfy, as shown below.     Link you MailChimp Audience From within Integrat...

    Graham Bell
  • Step 3: Updating Donorfy from Mailchimp

    You can link Mailchimp to Donorfy so that when someone... Subscribes to a Mailchimp audience (formerly list), or Changes their preferences in Mailchimp, or  Unsubscribes from a Mailchimp audience  ... the Details in Donorfy are updated - the upd...

    Ben Brett
  • Step 4: Linking a Mailchimp Campaign to a Donorfy Campaign

    Link a Donorfy Campaign to a Mailchimp Campaign This allows you to see analytics from your Mailchimp alongside the analytics for the overall campaign include Mailchimp activity (open/clicks/unsubscribes) on constituents' timelines  The relations...

    Robin Fisk
  • Step 5: Updating Mailchimp from Donorfy

    You can update a Mailchimp audience (formerly list) from one or more Constituent Lists - to do this you must either be an administrator in Donorfy or have 'Can Update Mailchimp' permission allowed under Data lists - see this article for more infor...

    Ben Brett
  • Sending only opted out data to your MailChimp Audience

    The main List that you use to sync data from Donorfy to MailChimp may have been set up to only include those emails that have opted in (email = Yes (Green) ), so, how do unsubscribe those that have opted out in Donorfy in MailChimp? There are two...

    Graham Bell
  • Viewing a constituent's Mailchimp Profile from within the Donorfy Constituent Profile

    View Details of Mailchimp Audiences a Constituent is Subscribed to  If an email address in the constituent's profile is subscribed to a Mailchimp audience an icon is shown to the right of the email address When you click on the icon information a...

    Robin Fisk
  • Viewing Mailchimp activity in a Constituent's Timeline

    Once you have linked Donorfy to Mailchimp (see this article) and linked your Donorfy Campaigns to a corresponding Mailchimp Campaign (see this article), you will be able to view the activity on a Constituent's Timeline. The timeline will provide a...

    Ben Brett
  • Initiating a Mailchimp supporter journey sequence from Donorfy

    Mailchimp supports a special campaign type, marketing automation, that allows a sequence of emails to a Mailchimp audience (formerly list) member to be triggered by different types of events and activities. Using Donorfy's Mailchimp integration, t...

    Mike Dillamore
  • Mailchimp sync - Dealing with Archived and Deceased Records

    There will inevitably become a time when a record that has been featuring on your main Constituent List that is being used to sync to Mailchimp is archived for one reason or another or the constituent is now deceased.  If you just archive the reco...

    Graham Bell
  • Mailchimp GDPR features and Donorfy

    Mailchimp has a feature for the setting of marketing permissions - this feature is enabled at Audience (formerly List) level and can be included on some subscriber forms, enabling the subscriber to opt into and out of the various permissions that ...

    Robin Fisk
  • FAQs

    Can we create and send Mailchimp email campaigns from Donorfy? Traditional bulk email campaigns have to be created and sent in Mailchimp. The Donorfy-Mailchimp integration is mainly about keeping the Mailchimp Audience and Donorfy in sync. However...

    Robin Fisk
  • Mailchimp Troubleshooting

    My list is syncing the same constituents each time, but non have any changes made recently This may be due to an inconsistency in the data on their profile. The constituent first name, surname or email address may have a trailing space, or the ema...

    Graham Bell
  • Do you have a custom integration with Mailchimp?

    If you have developed your own custom integrations with Mailchimp you need to be aware of how they might interact with Donorfy. The integration between Donorfy and Mailchimp uses 2 pieces of Mailchimp technology  API - the API is used by Donorfy ...

    Ben Brett