Facebook Giving Tools
A guide to how you can include Facebook and Instagram giving into your CRM
Introduction to the Facebook Giving Tools integration
Facebook's giving tools enable verified nonprofits to collect donations within the Facebook and Instagram social networks. It does this by enabling you (the nonprofit) to place Donate buttons in various locations around your Page and Posts. It al...
Setting up the Facebook Giving Tools integration
To set up the Facebook Giving Tools integration you need open Integrations > Facebook Giving Tools Next, click on the Settings tab. Default Mappings section Complete the mappings for each item: Purpose for Opt-insThe first option lets y...
Importing the Multi-Day Transaction file from Facebook
Exporting the data from Facebook Donation and Fundraiser / Button information appears in Donorfy as a result of you uploading the information that you must first export from Facebook, using the Multi-day Transaction Report, which you can find in t...
Managing Facebook Fundraisers, Donate Buttons and Donations
You can view the specific Donate Buttons and Fundraisers from which donors have made their donations in the Integrations > Facebook Giving Tools > Fundraisers and Donate Buttons tab. A list of your Fundraiser and buttons will be displayed, al...
How to Message your Fundraisers
For each type of fundraiser - e.g. Birthday Fundraiser - you can set up different types of messages - e.g. you could decide on the following 3 messages Thank you for setting up a page - which would be sent when the page is setup Hints & Tips for ...
Facebook Giving Tools FAQs
Q: Why isn't a new Fundraiser showing up in the Fundraisers and Donate Buttons table? A: We only get information about a Fundraiser or Button once it has got its first donation. Q: I receive an error message when I uploaded my data "The checking...