• Two Factor Authentication

    Two factor authentication is an additional security feature designed to help prevent unauthorised access to your Donorfy by asking you to enter a code generated by your phone when you sign in. To use two factor authentication you need an authenti...

    Ben Brett
  • Inviting Other People to Use Donorfy

    If you a member of the admin role you can invite other people to use Donorfy, to do this Click on Users under Settings click on the ‘Send Invites to New Users’ tab enter the name and email address of the person you want to invite choose the type ...

    Ben Brett
  • User Permissions

    Within your Donorfy the system administrator/s are able to restrict access to different areas and features.  There are 3 main levels of user security permissions: Viewer, Standard, and Administrator. For the Professional Plan, there is more custom...

    Ben Brett
  • Managing Users and Security

    If you a member of the admin role you can control the access other people have to Donorfy, to do this Click on Users under Settings Select the ‘Existing Users’ tab From this tab you can Change user access rights (permissions) - see this for mor...

    Ben Brett
  • Unable to sign in as an Administrator

    This article explains how you can sign into your Donorfy system as an admin in the case where the only person with Administrator rights in your organisation has left without appointing another Administrator, or has forgotten his/her password. If y...

    Robin Fisk